Collaborate the outcome is better, faster.
FIRECollaborativeWorkManagement™ provides the tools needed for a team to work together – across the desk or across the country.
FIRECollaborativeWorkManagement™ is the perfect solution for businesses who need to communicate, share and understand one another while working on projects like creating great marketing campaigns and the necessary collateral.
FIRECollaborativeWorkManagement™ is a key component of the FIREBusinessPlatform™
Old Way . . .
Multiple Products . . .
Challenges Integrating multiple products:
- Too complicated
- Too expensive
- To hard to use
Which leads to:
- Poor productivity
- High cost
- Complicated administration
- Multiple views of the customer
- Bad customer experience and NPS score
- Multiple product dashboards and reporting
- Difficult to scale business execution
ON FIRE ! ! !
Challenges solved: “All-In-One” solution
- Simplify the complexity
- Reducing the cost
- Easier to manage and use
Which leads to:
- Increased productivity
- Reduced cost
- Easier administration
- A single view of the customer
- Good customer experience and NPS score
- Holistic dashboards and reporting
- Scaled business execution
Manage teams – assign tasks for marketing work and keep an eye on the progress/schedule as well as your own work for proper time management
Tracking: Tasks can be related to ANY entity in FIREBusinessPlatform™ – track time spent, creating an email, creating a campaign, helping a contact etc – know where you are spending your time.
Projects, all entities in FIREBusinessPlatform™ (contacts, tasks, meetings, campaigns, steps, landing pages, emails, etc etc) have tags that allow grouping things together to facilitate group collaboration on projects.
Built in calendar allows you to see your tasks and meetings as well as others tasks and meetings.
Set up your view to see the items important to you, and color coded to determine when tasks are past due.
See your work on other calendars: Your tasks and meetings will also show on google and other calendars.
Commenting: on all artifacts in FIREBusienssPlatform allows the entire team to weigh in when needed.
Monitoring: available in all parts of the platform, allows you to monitor important events and keep track of comments or other changes (any changes) – very powerful.
Platform: Several functionalities built into the platform combine to provide a very collaborative environment for internal teams to accomplish work as well as connect to outside people/groups
What’s included in FIRECollaborativeWorkManagement™
Tasks can be related to any entity in FIREBusinessPlatform. They can easily be created simply to track time or to assign work to keep projects moving.
Attach files or add a comment to a task for additional explanation, even send an email to the assigned to with the click of a single button to get the status.
Keep your team, large or small, on track using tasks and since they are kept in the FIREBusinessPlatform you can see them on the calendar and quickly determine ‘Whats the status’ – unlike emailing out work. Providing a formal framework for work will improve effeciency.
Use tasks to help with time management.
Tasks have start and end times and can be set up serially to accomplish larger goals across multiple people. When past due they stand out on the calendar.
To manage support of customers task can be submitted with a form or automatically created and once again, all are seen on the calendar for an overview of the workload.
Tasks can be created manually, automatically from forms being submitted and automatically from advanced funnel rules.
Once the system is set up, critical work will not fall through the cracks – it will always be tracked.
To improve collaboration within the platform, every record of every entity in the platform can have comments attached. (i.e. a LandingPage can be reviewed and comments left, and comments can also be added to a contact – every record of every entity type)
This allows for proper team feedback and the feedback is part of the record.
As with commenting, every record of every entity can be monitored. Not just for ‘a change’ for any specific change, like someone added a comment.
The monitoring system sends an email to anyone who is monitoring when the event being monitored occurs. The email contains the details of the change and a link back to the record.
FIREBusienssPlatform has a formal file repository. These files can be contracts or media used in the landing pages. The repository is integrated with all other entities. This is where a PDF would be saved that could be attached to a down load form for customers.
Interactions and uses of the file are tracked.
File Delivery Tracking
Whether downloaded from a form or from an email send from the integrated email account, files can be shared and deliver requested information automatically.
Downloads from forms and emails are tracked (who what and when).
The calendar within the FIREBusinessPlatform is the place to see everything – all the tasks, all the meetings and they can be filtered in the view so as not to be overwhelming.
Also, your own (assigned to you) meetings and tasks will also show in your google calendar (and others). So it is always with you on your phone.
If tasks are used, and since they can be related to any record, it gives great power to understand time.
Tasks associated to a contact – each has time – gives an idea of time spent on the contact.
Tasks associated with a campaign – all the parts needed to create one (create the campaign, the steps, the emails to send, the social media posts/ads, all the parts), Understand what the real ROI is if desired.
All the entities within FIREBusinessPlatform are connected and share common workflow and data. Tasks that are related to entities are a part of the record of that entity.
For instance, a support task for a customer is part of their history that is easy to look up.
Time can roll up to any entity.
FIREBusienssPlatform™ provides a dashboard with configurable cards – set up multiple dashboards for anything that is important and easily switch between them, more cards added monthly – and yes, we are taking requests ! ! !
The cards show many aspects and details of Contacts, Campaigns, Meetings and Tasks – to help you know what is working best.
Set it up. Push a button. Watch it work.
Its never been easier or more efficient to get work done.
Workflow and automation across ALL the modules – all the time.
Track all your marketing in one place
FIREBusinessPlatform™ is forging the future of small business.
Saving time, money and driving improved execution through a single integrated solution for your front office.
Keep on the lookout for new features out soon.
4660 NE Belknap Court
Hillsboro OR 97124