FIREvideoconferencing™
features
What do you need help with?
Internal & Customer Meetings
FBP meetings are a solid way to bridge distance while allowing a high level of efficient communication – all part of the platform – no integrations needed.
You want to meet with team members and clients in person, but with travel time and distance it can be time consuming, inefficient, if not down right impossible. Seeing one another in live video puts a face to a name. With visual cues available it is always a better conversation and communication is better – easier to know when a point is made clearly or if there are questions.
The Continuum
Email – slow, text only, paper trail, distance no issue
Messaging – faster feedback, text only, paper trail, distance no issue
Phone Calls – real time, verbal, no paper trail, distance no issue
Video Conference – real time, verbal, visual cues, paper trail, distance no issue
In Person – real time, verbal, visual cues, no paper trail, distance is an issue.
Meeting Management
Easy to invite, right from contacts list or calendar – with up to 20 people. Setup & host a video conferences with customers for marketing, sales and support and training.
Notifications are automatically sent to attendees with event login information – and show on their calendar. There is no integration required. You’ll be able to quickly setup, schedule and run video conferences (spoiler alert, soon with online appointments/event management anyone can set up a meeting at open slots you designate in your calendar – fee or free, from one person to 20).
After a conference, you can review all of the attendee data – activities tracked and recorded for all attendees: joins, leaves.
Recurring conferences are supported.
Mobile Support
Fully compatible with iOS and Android mobile devices,
Attendees and hosts can attend when and where they want.
Utilizes video camera.
Around the block or around the world – be a part of the meeting.
Chat/Emoji/Whiteboard
Attendee chatting Attendees can chat with host.
Make it more engaging through sharing of emoji icons to show status.
Whiteboard is automatically displayed in real-time.
Presenters also have the ability draw and write on presentations making your points clearer.
Calendar Integration
Host and attendees will see the meetings on their day to day calendar (people often use Google calendar for a day to day aggregator of events).
All meetings show in the FIREBusienssPlatform™ Calendar. And platform users can filter calendar to see what’s important to them
On personal calendars only see meetings you are invited to, or host.
Time Tracking
If tasks are used, and since they can be related to any record, it gives great power to understand time.
Meetings also have a ‘time spent’ attribute to track the time in meetings and/or total time spent in meetings and preparing. Best practices is to associate a task to a meeting to account for preparation time and it can then be tracked separately.
Support Calls
With an ability to share screens back and forth and the ability to personally support customers around the block or around the world without traveling, video conferencing was built for customer support.
When you combine the built in tracking – integrated to the contact record (who did that when) and the entire platform – this use case alone justifies the low investment needed to get started . . .
Single Integrated Solution
FBP Communication
All the entities within FIREBusinessPlatform are connected and share common workflow and data. Meetings , like tasks that are related to entities are a part of the record of that entity.
For instance, a support meeting for a customer is part of their history that is easy to look up.
Time can roll up to any entity.
All fully integrated.
Dashboard & Analytics/Reporting
Campaign Analytics
The FIREBusinessPlatform™ analytics module is integral and centralized for all of the FIREBusinessPlatform™ capabilities. You can quickly track everything across all the modules. Marketing campaigns, landing page tests and product sales and all related to subscribers. It’s all in one reporting console that keeps all of the important business data right at your fingertips.
Lead Score
Rank prospects with an ability to assign values to almost all aspects of contacts, leads and customers activity and interactions. The resulting score can be useful to help to determine which contacts, leads and customers are more likely to engage or re-engage, in order of priority (but keep in mind Lead Score is just one aspect of segmentation in FIRECRMSoftware™).
Lead Scoring is one of the data points that help a business to customize a prospect’s experience based on his or her buying stage, interest level and greatly improves the quality and “readiness” of leads that are delivered to sales organizations for followup. FIRECRMSoftware™ lead scores can be adjusted automatically down to the level form types to submitting individual forms. FIRECRMSoftware™ even decrements a score based on inactivity over time.
Multivariate Testing
A/B testing is the practice of generating two or more different versions and then randomly sending visitors to the variations to test conversion success. With the data from an A/B test, you can optimize your landing page content and convert more sales.
Multivariate (A/B/C . . .) testing is built-in to the solution and easy to add to any email campaign and enables you to quickly setup and track tests on your content. Analytics shows which works better and in the near future even more insight will be added. Within the A/B groups which attributes of subscribers were correlated to the desired conversions in which versions. It is entirely possible that a certain group of subscribers within the A or B group are a better target market.
Reporting/Dashboards
FIREBusienssPlatform™ provides a dashboard with configurable cards – set up multiple dashboards for anything that is important and easily switch between them, more cards added monthly – and yes, we are taking requests!
The cards show many aspects and details of Contacts, Campaigns, Meetings, and Tasks – to help you know what is working best.
Simply. Powerful.
Set it up. Push a button. Watch it work.
Its never been easier or more efficient to get work done.
Workflow and automation across ALL the modules – all the time.
Track all your marketing in one place
Affiliates
FIRE Business Platform will grow quickly through word-of-mouth and referrals. We want you to be a part of our success!! Join our Affiliate Program and help spread the word about FIRE Business Platform!
As an affiliate, you’ll earn a recurring commission of 15% over the lifetime of every customer that you refer. The program is absolutely free. There won’t be any binding contracts to sign.
Location
4660 NE Belknap Court
Suite 101
Hillsboro OR 97124
(503) 506-5046